This Privacy Policy outlines how we gather, utilize, share, and safeguard your personal data when you access our website or utilize our services. We are dedicated to protecting your information in alignment with globally recognized privacy standards and relevant legal regulations.

The information we may collect includes general personal details as well as limited health-related data, such as allergies, symptoms, or other pertinent medical information, when necessary to address your inquiries or provide specific services.

By using our website, you consent to the collection and utilization of your information as described in this Privacy Policy.

1. Information We Collect

We may gather various types of information based on your interactions with our website or the forms you complete:

• Personal Information: This may encompass your name, email address, phone number, postal address, and any other details you provide when filling out forms on our website or contacting us.
• Employment and Educational Background: Information relevant to job applications, including employment history, resume content, educational qualifications, and references.
• Health or Sensitive Information: In certain circumstances, particularly through online forms for appointments, enrollment, consultations, or other service-related requests, we may collect health-related information such as allergies, current symptoms, or other medical details that you voluntarily provide. This information is considered sensitive and collected solely for the purpose of fulfilling your specific service request.
• Usage Information: We may gather information about your interactions with our website and services, including your IP address, browser type, operating system, and browsing behavior. This data helps us enhance our site’s performance and user experience.
• Cookies: We utilize cookies and similar tracking technologies to collect data regarding your browsing preferences, such as the pages you visit, the links you click, and other actions you perform on our website.
• Other Information You Voluntarily Provide: Any information you choose to share through open-form text fields or uploaded documents.

2. How We Use Your Information

Legal Basis for Processing

We process your personal data based on one or more of the following grounds: your consent, the necessity to fulfill a contract or respond to your inquiries, compliance with legal obligations, or our legitimate business interests.

We may use your personal information for the following purposes:

• To communicate with you and address your inquiries made through our contact forms or other channels.
• To process applications, registrations, reservations, or other service-related requests.
• To fulfill the specific services or transactions you initiated via our website.
• To send reminders or confirmations regarding your appointments, submissions, or service status.
• To provide and maintain our products and services.
• To enhance and personalize your experience on our website.
• To monitor and analyze website usage and trends.
• To send marketing communications, promotions, and updates, provided you have given your consent.
• To comply with legal obligations or respond to lawful requests from authorities.
• To detect, prevent, and address fraud, abuse, security risks, or technical issues.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following situations:

• Authorized Personnel or Service Providers: Your information may be accessed by authorized personnel or third-party service providers solely for the purpose of fulfilling your requests, processing transactions, or maintaining and improving our website and services.
• Legal Requirements: We may disclose your information if mandated by law, including in response to a court order, legal process, or requests from government authorities.
• Third-Party Tools and Analytics: We may utilize third-party services (e.g., Google Analytics), advertising platforms, or embedded tools to understand how visitors interact with our website. These services may collect data such as IP address, browser type, and page activity, and may employ cookies or tracking technologies for their functions.

4. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including locations where our service providers or technical teams operate. These countries may have different data protection standards, but we implement suitable safeguards to ensure your information is managed in compliance with applicable privacy laws and internationally recognized data protection principles.

5. Data Security

We enact appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Sensitive data, such as health-related information, is subject to enhanced security controls to ensure its confidentiality and integrity.

However, no data transmission over the internet can be guaranteed to be entirely secure. We encourage you to take appropriate precautions when submitting personal information online.

6. Data Breach Notification

In the event of a data breach that could pose a risk to your rights and freedoms, we will inform affected individuals and regulatory authorities as required by applicable data privacy laws. We are committed to acting swiftly and transparently to mitigate any consequences.

7. Sensitive Personal Information

In certain instances, we may collect sensitive personal information to fulfill specific services. This data is collected only when necessary, with your explicit consent, and is managed in strict accordance with relevant data privacy laws.

It is treated with the utmost confidentiality and is accessible only to authorized personnel.

8. Data Retention

We retain personal data only for as long as necessary to achieve the purposes outlined in this Privacy Policy or as required by applicable law.

When personal data is no longer needed, we take appropriate measures to securely delete, anonymize, or de-identify it.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to, correction of, or deletion of your personal information.
• Request restrictions on the processing of your data, subject to legal exceptions.
• Withdraw previously granted consent.
• Object to or limit certain uses of your data.
• Request a copy of your data in a portable format.
• Opt out of receiving promotional communications.

To exercise these rights, please contact us using the communication method provided on the website where your data was collected.

10. Children’s Privacy

Our website is not intended for children under the age of 13 (or the equivalent minimum age under local laws), unless the website or service is specifically designed for children, such as pediatric care or child-focused programs.

For child-related services, we may collect personal information from minors only when necessary to fulfill a specific service request (e.g., appointment scheduling, enrollment, or medical consultations) and only with verifiable consent from a parent or legal guardian.

For websites or services clearly intended for adults (e.g., 18+ products), individuals under the age of 18 should not submit personal information.

If we become aware that we have collected personal data from a minor without the required consent, we will take appropriate measures to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.

Any updates will be posted on this page, and the “Effective Date” at the top of the policy will be adjusted accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the communication method provided on the website where your data was collected.